Privacy Policy

Last updated: January 2025

1. Who we are

Publiqa Journal Services (“Publiqa”, “we”, “us”) provides academic journal publishing infrastructure. Our contact email is info@publiqa.org.

2. What information we collect

When you contact us or use our services, we may collect:

• Your name and email address
• Your journal or organisation name
• Information you provide about your journal project
• Payment details (processed securely through our payment provider)

We do not collect any data automatically beyond standard server logs (IP address, page visited, timestamp), and we do not use tracking cookies or analytics platforms.

3. How we use your information

We use your information only to:

• Respond to your enquiry and deliver the services you have requested
• Send project updates and invoices related to your engagement
• Comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing.

4. Data retention

We retain client records for up to seven years to comply with accounting and legal requirements. Enquiry data from contacts who did not become clients is deleted after 12 months.

5. Your rights

You have the right to access, correct or delete any personal data we hold about you. To make a request, email us at info@publiqa.org. We will respond within 30 days.

6. Security

All data is transmitted over HTTPS. We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.

7. Changes to this policy

We may update this policy from time to time. Material changes will be communicated to active clients by email. Continued use of our services after any update constitutes acceptance of the revised policy.

8. Contact

For any privacy-related questions, email info@publiqa.org.